Morefilter Statement:


Some companies use illegal means to obtain our customer data for marketing activities. Please note that our website is morefilter.com and our customer service email is support@morefilter.com. All other websites and emails are scams. Hope everyone stays vigilant.
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Refund & Shipping


Thanks for your visiting and shopping at morefilter.com. Following are the terms and conditions that constitute our Refund&Shipping.


Return


NOTE: We don't do refunds if the buyer returns a parcel to an incorrect return address or products are returned in a bad condition without providing necessary information and contacting Support Team via email support@morefilter.com first.

In the following cases, shipping costs are non-refundable.

a) Returning your item with non-quality problems (such as ordering wrong models, no need, etc) for a refund.

b) Buyer wants to cancel the order that has been shipped out.

c) Coupon code is expired.


Shipping


Note: Your products might be sent out separately if you ordered several items together and the products currently in stock may be stored in different warehouses.

Note: Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 1-2 business days and is NOT included in the overall "shipping time".

Note: If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout.

-Standard Shipping 6-8 Business Day

-Expedited Shipping 2-4 Business Day


Shipment method

Estimated delivery time

Shipment cost

Standard Shipping

6-8 Business Days (usually)

Free Shipping on all orders

Express Shipping

2-4 Business Days (usually)

$10


If you have not received the package, please notify us within 30 days (according to the logistics website) after the package is delivered. Over time, we may charge additional fees.


Shipping areas


The products can be delivered to the forty-six states in America except for Alaska, Guam, Puerto Rico, Hawaii.


Warehouse locations


We have warehouses in CA, MD, and TX. We will choose the closest warehouse to you to make the shipment. But, some products may be out of stock in the closest warehouse, we will arrange your products from other warehouses.


International shipping


We are sorry that the international shipping service is not supported for the time being.


Carriers


There are three different carriers to make sure your products arrive on time.

*Carrier cannot be chosen at the moment

United Parcel Service ( UPS )

United States Postal Service ( USPS )

FedEx


COVID-19 Shipment Upgrade Notice:

During the outbreak, it may take longer than usual for the post office to process your package, and the tracking info may not be updated for a while. Please give the post office more time to transport your package and update your tracking info. In the meantime, you can always send an email to support@morefilter.com to check the status of your order.

The ETA with your order may be adjusted based on actual circumstances, sorry for the inconvenience.

*Please kindly note that we will not issue any refund with your order if you refuse to receive the package we sent to you without contacting us first.

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