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FAQs

It is easy to place an order at More Filter

1.Add the item to your shopping cart.

2.Proceed to check outCheck out with your Paypal or fill in your email and shipping address, then continue to shipping method.

3.Continue to payment method.

4.Complete order

For each More Filter’s order that you place, you receive a unique order number. You can quote the order number for all your purchase-related questions.

You can check your inbox or check to see if the mail is in the trash.

We will be happy to change the shipping address for you order! Please email our Customer Care team by clicking HERE with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process.

Unfortunately we are also unable to change your shipping address from a domestic US address to an International address, or from an International address to a domestic US address.

Please note that changes to your order may be limited during periods of high order volume, including launches and promotions.

All payment and shipping data presented by our clients is kept secure and classified. Only approved personnel have access to this data.

The main problem with credit card payment failure is that your credit card has been frequently refunded.

It is recommended to use PayPal, we have professional customer service to help you complete the order.

To install the water filter after it is filled with water, and it is normal to filter out 2-4 gallons of water.

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