IMPORTANCE: HIGH

Hi my guests, to guarantee your shopping experience, please read the article carefully.

Recently, a comment raises our awareness. In a comment website (we never settle in the website before), there is a comment shown:

First, we will not offer after-sales service when consumers purchase the product on other websites. However, the man insists 'iceboxfilter' is the same company as us. We feel confused about it and decide to investigate and speak out, giving confidence to our guests when they shop at MoreFilter.

To be honest, we are a company from China. But different from most of the cognition, we will never offer fake and poor quality products and will not cheat after receiving money. We believe the consumers who have purchased at Morefilter will acknowledge our products and service. However, when we do well in our own part, we cant promise whether there are some companies disrupting market order and damaging Chinese vendors images. So please do not compare us with those Chinese cheaters.

Then, we will let you know the investigation result and give some advice to those who need purchasing the filter.

1

For the shipping policy of 'iceboxfilter', they duplicate our information without any revision. If you find the website is full of duplication, please consider it carefully. Besides, the terms of policy from 'iceboxfilter' are all copied from other websites without original creation.

2

A website that has created for a half year only, but there are over 3000 reviews for one single product! That’s ridiculous.

3

The layout arrangement is of poor quality, please pay attention to these kinds of fake vendors!

Currently, we cant enter the payment page in 'iceboxfilter' due to some unknown reasons, also there is no way to find the advertisement of it. For such kinds of websites, consumers should be cautious when shopping, here are a few suggestions:

  • Confirm whether the terms of policy is credible before paying.
  • It’s suspicious if there are too many comments for a new-built site. (No matter negative comments or not)
  • The layout of the website is quite simple but selling a few refrigerator filters at the same time.
  • Their products are OEM products, but the price is even lower than our own brand products. To be honest, it’s difficult to sell the OEM products at such low price.

Last but not least, a reminder to consumers: if you buy the filters on other websites (especially the same brand product with us), we will not be responsible for it and will not offer any after-sale service. But if you buy the products at Morefilter, we can check your order with the order number or your information, then provide you with a satisfying service.